Privacy Policy
Last updated: 2026-08-08
Information We Collect
We collect information you provide directly to us when making an enquiry, including your name, email address, telephone number, preferred contact method, and any details about your order or event. When you visit our website, we automatically collect certain technical information including your IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide quotes for custom orders and wedding services, fulfil orders, send relevant updates about your order progress, and improve our website experience. We will never sell your personal information to third parties.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Essential cookies are required for basic site functionality. Analytics cookies help us understand how visitors interact with our website. You can manage your cookie preferences at any time through our cookie consent controls. Non-essential cookies are only set after you provide explicit consent.
Data Sharing and Third Parties
We may share your information with trusted service providers who assist in operating our website and processing enquiries. These providers are contractually obligated to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including enquiry management, order fulfilment, and legal compliance. Enquiry data is typically retained for 24 months after your last interaction with us, after which it is securely deleted.
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. You may also request a copy of all data we hold about you, restrict processing, or object to certain uses. To exercise any of these rights, please contact us at creativepandacorner@gmail.com. We will respond to your request within 30 days.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via the enquiry form on our website or email us directly at creativepandacorner@gmail.com. We take your privacy seriously and will address any concerns promptly.